Refund and Return Policy
Welcome to MNKE Bars Vape. We value our customers and aim to provide high-quality vaping products and reliable service. Please read our refund and return policy carefully before placing an order.
No Refund Policy
Due to the nature of disposable vape products, hygiene regulations, and product safety standards, we generally do not offer refunds, returns, or exchanges once an order has been processed or delivered. All sales made through MNKE Bars Vape are considered final.
Conditions Where Refunds or Replacements May Be Considered
Refunds, replacements, or store credits may only be considered under severe or exceptional circumstances, including:
- The customer receives the wrong product
- The product arrives severely damaged during shipping
- The product is confirmed defective upon arrival
- The order is incomplete or missing items
- The package is lost in transit and confirmed by the shipping carrier
To qualify for review, customers must contact our support team within 48 hours of delivery and provide:
- Clear photos or videos of the issue
- Order number and purchase details
- Description of the problem
Failure to provide sufficient proof may result in the request being denied
Non-Refundable Situations
We do not provide refunds or returns for the following situations:
- Change of mind after purchase
- Flavor preference dissatisfaction
- Incorrect shipping information provided by the customer
- Minor cosmetic packaging damage
- Products damaged due to misuse, improper storage, or modification
- Used or opened products
- Delayed shipping caused by courier services or customs processing
Return Authorization
Any approved return request must first receive authorization from our support team. Unauthorized returns will not be accepted or processed.
Processing Time
If a refund or replacement is approved, processing may take several business days depending on the payment provider or shipping carrier. Approved refunds will only be sent to the original payment method used during purchase.
Contact Us
For refund or return inquiries, please contact our customer support team through info@mnkbarsvape.com with your order details and supporting evidence.
By placing an order on our website, customers agree to this refund and return policy.
